Refund policy ​

At FZ Men's Wear, we strive to provide quality products and excellent customer service. If your return request is approved, refunds will be processed according to the terms below.

Refund policy ​

Refunds are applicable only when:

  • The returned product passes our quality inspection.
  • The product received is damaged, defective, or incorrect.
  • The return request complies with our Return Policy.
  • The order is canceled before shipment (if applicable).

Refund Process

Once your returned item is received and inspected:

  • You will be notified about the approval or rejection of your refund.
  • Approved refunds will be processed to the original payment method used during purchase.
  • Refund processing may take a few business days depending on your bank or payment provider.

Refund Timeline

  • Refund approval: Within 2–5 business days after receiving the returned item.
  • Online payment refunds: Usually 5–10 business days after approval.
  • Processing times may vary depending on banks and payment gateways.
  • Refund processing may take a few business days depending on your bank or payment provider.

Non-Refundable Situations

Refunds will not be issued for:

  • Products that have been used, washed, or damaged by the customer.
  • Products returned without original tags, labels, or packaging.
  • Returns requested after the eligible return period.
  • Items marked as non-returnable or final sale.

Order Cancellation Refunds

  • Orders canceled before shipment may be eligible for a full refund.
  • If the order has already been shipped, cancellation may not be possible and the Return Policy will apply.

 

Shipping Charges

  • Shipping charges are generally non-refundable.
  • If the refund is due to an incorrect, defective, or damaged product sent by us, shipping charges may also be refunded where applicable.

Changes to This Policy

FZ Men’s Wear reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page.